Starpoint Counseling Service San Antonio Counseling Solutions 8930 Four Winds San Antonio (Windcrest), Texas Office 210-590-9292 Fax 210-568-4663
Better Communication Means Healthier Lifestyle
Give your undivided attention to the speaker. Concentrate on what is being said, not how you will respond. Maintain eye-contact. Acknowledge and encourage with gestures, like nodding your head. Don't interrupt. Other Factors
Your interpretation of a message is affected by many factors. The spoken word is only part of the meaning; you must also pay attention to non-verbal cues. Body movements, facial expressions, and the tone, volume and tempo of your voice can emphasize or enhance your message. But if you're not conscious of these cues, you could be sending contradictory messages.
Keep in mind, too, that where a conversation takes place is often as important as what is said. Choose an appropriate setting - for example, be sure to discuss serious or personal matters in private. Also, try to be an assertive communicator. That doesn't mean attacking people, but it does mean expressing your feelings openly rather than in passive-aggressive ways.